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Non-emergency

#CCSO

INMATE MAIL
 

The Clay County Jail is using a third party to process all incoming inmate mail. We are making this change to reduce the risk of contraband from entering the facility.

(Inmate name and Inmate ID number)

Clay County Jail, FL

PO Box 76550

Highland Heights, KY 41076

 

All legal mail, packages, and publications should continue to be sent to :

 

(Inmate name and Inmate ID number)

Clay County Jail

901 North Orange Avenue

Green Cove Springs, FL  32043

  

Jail Mail Guidelines

 VISITATION

 

It is our policy to provide visitation for inmates incarcerated in the Clay County Detention Facility. 

Frequently Asked Questions about the Clay County Jail (English)

Frequently Asked Questions about the Clay County Jail (Spanish)

INMATE VIDEO VISITATION

 

Below are the hours and rules and regulations for video visitation. Please be advised that any breach of any of the rules and regulations will cause loss of privilege indefinitely for you, the family or friend, and possible disciplinary action against the inmate. All video visitations, telephone conversations, and e-messaging are monitored seven days a week, 24 hours a day.

In order to schedule a visit, you must have an account with Combined Public Communications (“CPC”). The account can be created at the CPC Kiosk in the lobby of the jail or online at www.InmateSales.com. You must submit with your application a profile picture and a copy of your driver’s license, or state identification.  

     ALL video visits are subject to monitoring and recording.
 
All visitations must be scheduled 24 hours in advance, except weekend and Monday visits must be scheduled no later than Friday at 5 PM.
Outdoor shot of the Clay County Jail

Video Visitation

Remote Video Visits: are available from 8:00 am to 11:30AM; 1:15PM to 4:30PM and 6:30PM to 10:00PM seven (7) days a week.  To schedule a visit or to obtain information concerning pricing and hardware requirements please visit www.InmateSales.com

Onsite Video Visits: The Visitation Center is located at 815 N. Palmetto Avenue, Green Cove Springs, Florida and is located behind the jail.  The visits start at 8:15AM with the last visit at 11:30AM.  The Visitation Center is closed 12:00PM to 1:00 PM.  Visits start at 1:15PM with the last visit at 4:30PM.  The Visitation Center is closed on Saturdays, Sundays and Holidays.  To schedule a visit please visit www.InmateSales.com.  Onsite visits are free. 

Termination of Visits

The detention member supervising visitation or higher authority may terminate a visit if a rule violation, misconduct, or emergency situation warrants such action. Violators of visitation rules are subject to permanent loss of visitation privileges.

Exceptions to Visitation Rules

Attorneys, clergymen, and military command visits are not restricted to the hours of visitation. Inmates hospitalized in community facilities (i.e., local hospitals) will not be allowed to receive visitors except as approved by the Detention Department Chief of Security. The visitors must email Patty Atkinson patkinson@claysheriff.com and make an appointment to visit. Without an appointment, the deputy watching the inmate at the hospital will not allow the visit. Federal prisoners held in the Clay County Jail shall be allowed visitation only when authorized by the arresting federal agency. 

Rules and Regulations both onsite and offsite

  1. Visitor appears to be under the influence of drugs or alcohol.
  2. Refusal by a visitor to submit to lawful and authorized search procedures. (onsite)
  3. Visitor is inappropriately dressed.*
  4. Failure to supervise children. (onsite)
  5. Flashing (showing private body area).
  6. Yelling or obscene language.
  7. Any acts that are considered sexual in nature.
  8. Any actions that are gang-related.

*Inappropriate dress: Shorts/skirts that do not cover the buttocks; they must be just above the knee—no halter tops or tank tops; no tight-fitting shirts, blouses, or pants.  No spandex. No nighties or lingerie.

Visitors’ Dress Code

  • Visitors must be properly dressed before they will be allowed to visit. Clothing that is torn or purposely altered from its original manufactured design shall not be permitted for wear during visitation.
  • Male visitors must be attired in shirt, trousers and shoes. Mid-thigh or longer shorts are authorized wear. No cut-offs or spandex shorts will be permitted in the jail facility. Tank tops are not allowed. T-shirts with offensive slogans or artwork are not permitted.
  • Female visitors must be attired in conservative clothing and shoes. Mid-thigh or longer shorts, dresses with length below the knee are authorized wear. No cut-offs or spandex shorts, bathing suits, halter tops, camisoles, tank tops or any other top that shows cleavage are permitted inside the facility.

Property and Money

No property or money may be directly transferred between the inmate and the visitor. There is a kiosk in the Clay County Jail lobby that visitors may use to deposit funds into inmate accounts. Lobby hours are 7 a.m. until 10 p.m., Monday through Friday. There are services available that allow deposit of funds into an inmate account over the phone or via the internet.

  • Government Payment Service (888) 277-2535
  • Open 24 hours a day
  • Pay location code for the Clay County Jail – #5500
  • You will need to know the inmate’s name, inmate number, and facility code (23J for the Clay County Jail).
  • Minimum deposit – $25; Maximum deposit – $100
  • Five percent service fee applied to any deposit

Telephone Accounts for Inmates

The Inmate Telephone System is not owned or operated by the Clay County Sheriff’s Office. Combined Public Communications (“CPC”), an outside vendor, is currently contracted to provide inmate telephone services.

ALL telephone calls are subject to monitoring and recording.

Telephone time may be purchased in person using the Combined Public Communications (“CPC”) kiosk at the entrance of the jail. There are three ways to purchase telephone time:                                                                                        1.    In person at the Clay County Jail                                                                           2.  Go Online: www.InmateSales.com                                                                        3.   By telephone: 1-877-998-5678

Please be aware that there are two (2) types of telephone time that may be purchased:                                                                                                                      Pin Debit – Inmate may call any number he/she likes with telephone time.        Prepaid – Inmate may only call the telephone number you have purchased                         talk-time for.

If you have an inquiry about telephone time please contact Combined Public Communications (“CPC”) at 1-877-998-5678.